Omnipresent Alpha

UX IS THE NEW CX

 

The new rule of the digital client experience is optimizing omnichannel design to create a seamless user experience across multiple mediums to render maximum delight for the client. Omnipresence for financial advisors goes beyond the concept of the client experience and takes on the accountability of the prospect experience as well. You must be able to remind your clients of your value while seamlessly and simultaneously qualifying new prospects with the same content across multiple mediums… and you have to do it 24/7.